Building Repairs Surveyor

Role: Building Repairs Surveyor

Salary: £42,948 - £53,685 per annum plus a Car Allowance of £2,329 per annum (salary offered dependent on experience)

Patch area: Essex with hybrid working

Contract: Permanent

Hours: Full time, Monday to Friday 9am to 5pm

Are you passionate about great homes, high standards, and making a real difference for customers? Do you thrive when you're out on site, solving problems, and ensuring that work is completed safely, professionally, and to the highest quality? If so, we’d love to welcome you to our team as a Building Repairs Surveyor.

At Moat, we’re committed to creating safe, comfortable homes and delivering brilliant customer experiences. You’ll play a key role in supporting our Repairs Partnering team and our Voids & Lettings team—helping us keep our homes well-maintained, compliant, and ready for the future.

What you’ll be doing:

In this varied and hands-on role, you’ll be at the heart of our property maintenance and repairs service. Your day-to-day will include:

• Carrying out property inspections - including customer dissatisfaction reports, damp & mould, disrepair cases, and stock condition surveys.
• Providing expert technical advice, diagnosing building defects and supporting Moat colleagues and customers.
• Overseeing contractor performance, auditing work, checking compliance, reviewing invoices, and ensuring repairs are completed to specification, on time and on budget.
• Keeping accurate digital records, updating our asset management systems, and producing clear, insightful reports.
• Inspecting fire remedial works and new-build defects to ensure safety and quality standards are met.
• Providing support to wider areas outside of Essex as and when required
• Working closely with our teams, resolving customer enquiries and supporting colleagues with your professional expertise.
• Providing out-of-hours telephone cover on a rota basis.
• And generally being a proactive, positive force within the team—helping us deliver a safe, reliable, customer-focused repairs service.

For further information, please read our job description here: building-repairs-surveyor.pdf

What you’ll bring:

We’re looking for someone who combines technical skill with great communication and a can-do attitude. You’ll ideally have:

• A strong understanding of building pathology, construction techniques, stock condition surveys, FRA’s (fire risk assessments) and asbestos reinspection processes.
• A good knowledge of responsive repairs, voids, major works, landlord & tenant legislation, and relevant housing legislation.
• Experience working with customers and in occupied buildings.
• Confidence in reviewing contractor work, managing invoices, and ensuring compliance.
• Working knowledge of building regulations (especially Parts A, L, M and P).
• Familiarity with party wall regulations, disrepair protocol, and asset management principles.
• Strong IT skills - including Excel and Word.
• A full driving licence/transport

About us

Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.

As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.

Our values

Own it: We take responsibility for our actions and deliver on our promises.

Better together: We believe in the power of collaboration to achieve greater outcomes.

Lead by example: We set high standards and inspire others through our commitment to excellence.

Be the change: We embrace innovation and proactively address challenges.

Why join Moat?

At Moat, we care deeply about our people. You’ll be joining an organisation that:

• Values fresh ideas and proactive problem-solving
• Supports your growth with professional development opportunities
• Encourages collaboration and puts customers at the heart of what we do
• Promotes equality, diversity and inclusion
• Champions a healthy, safe working environment

This is your chance to bring your expertise to a warm and supportive team—where your work will have a direct impact on the quality of life for thousands of our customers.

How to apply

If you're excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Wednesday 8 April 2026. If we’d like to invite you for an interview, we’ll reach out via email.

It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk.