Part Exchange Manager

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.

We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.

We’re looking for people like you, and this could be your opportunity to start Building Your New Possible.

What is the role?

As we continue to grow, we are seeking an experienced and dynamic Established Homes Manager to join our team and oversee the effective management of our portfolio of Homechange and Part Exchange properties.

The role will include:

Portfolio Management:

Lead the strategic and operational management of a portfolio of Homechange and Part Exchange properties, ensuring optimal sell on prices together with early legal completions and customer satisfaction.

Customer Relations:

Build strong relationships with our customers providing support and ensuring a seamless experience from enquiry stage through ongoing journey management to legal completion.

Panel Agent Relations:

Build strong relationship with our panel estate agents, surveyors, solicitor and IFAs to ensure a seamless approach leading to the optimum experience for our customers.

Maintenance & Inspections:

Oversee regular property inspections and coordinate maintenance work to ensure homes remain in excellent condition. Manage any post-handover issues or defects. Meet with customers pre Part Exchange. Inspect all PX homes post legal completion.

Sales Support:

Collaborate with the sales team to provide insights into customer feedback and trends, supporting the successful resale of homes.

Budget Management:

Oversee the financial aspects of the portfolio, including cost control, and reporting on profitability.

What we need from you?

• Proven experience in both new build and established property markets
• Excellent customer service skills and the ability to manage relationships with homeowners and estate agents/IFAs/solicitors.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively with sales, construction, and maintenance teams.

What’s in it for you?

Salary and benefits package

• Competitive Basic Salary plus commission and bonus
• Car allowance
• Benefits package
• Opportunities for career progression within a dynamic and growing company
• The chance to be part of a forward-thinking team in a leading house building company
• A supportive, collaborative working environment with a focus on professional development.
• Pension
• Life Assurance
• Bonus
• Health Care

When you join us, the future is yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. Persimmon is where hard graft and team spirit means real variety, satisfaction and rewards. A place where you can be at your best, and even go beyond what you thought you were capable of.

If this sounds like the place for you, apply today and start Building Your New Possible.

Persimmon are Proud Sponsors of Team GB

No Agencies please – Persimmon will not accept speculative CVs as a means of introduction

Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination.

Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

If you have any questions about the job or application process please contact us at talentacquisition@persimmonhomes.com