Officer, Access Support (IC80)
Officer, Access Support (IC80)
Contract: Permanent, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility)
Salary: £30,631 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.
Location: Manchester (The role will be based at the office base listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week)
The Access Support Team support customers that experience barriers when making applications for funding and accessing our programmes and services. They work closely with other departments, individuals and organisations to ensure everyone has an equitable opportunity to apply for funding and use our services.
The team is line managed by the Senior Officer and is made up of five staff. It is a busy, Customer-facing team and as the Officer, your areas of focus will include overseeing the team’s operational workload and having a clear sense of the team’s capacity and priorities on a day-to-day basis.
You will need to work in a dynamic way to support the team, particularly in busier periods. Your role will also include identifying areas for improvement and being proactively resourceful and solution-focused.
The Officer will help champion anti-ableism internally and externally, influencing and refining processes and procedures to help remove systemic bias and improve services offered to applicants.
The team support applicants to remove barriers to accessing Arts Council’s programmes, services and information.
You can find out more about Access Support at
www.artscouncil.org.uk/access-support
Equality Diversity and Inclusion Statement: Arts Council are committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.
If there are any adjustments that would help support you in your application, please do let us know when you apply. If you are disabled Evenbreak are able to provide support with your application, for further information please visit their website at here
Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups.
About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here.
Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact recruitment@artscouncil.org.uk
We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application guidance and more about our commitment to diversity on our website here.
To view the job description please click here
To view the recruitment pack which outlines more details about working for Arts Council please click here
Job ref: IC80
Closing date: 09:00 am Wednesday 09 October
Interviews: (virtual) w/c 21 October
Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact recruitment@artscouncil.org.uk
