Retail Shop Team Leader

Shop Team Leader

Location: Tattershall Lakes Country Park, Lincolnshire

Salary: £11.88/hr

Job type: Permanent

About the role

We are looking for a Team Leader to work in our newly refurbished shop at Tattershall Lakes. It is a fast-paced busy environment, selling everything from the basics to toys and souvenirs. 

What we can offer you 

• Pension scheme
• Up to 50% Discounts on Away Resorts holidays
• 20% On-park discounts
• Monthly Team incentives
• Holiday Hero Menu
• Life Insurance
• Enhanced maternity/paternity pay (Over 2 years)
• Holiday buy scheme
• Help @ Hand scheme

Career Development – if you are hungry for more, we have a proven track record in investing into our team members.

Who are we?

We are a dynamic and growing company, shaking up the Great British holiday. With 27 amazing UK resorts. Tattershall Lakes is a glistening lakeside paradise in the heart of the gorgeous Lincolnshire countryside. Our Flagship Resort Tattershall Lakes, is jaw dropping not only in its size but also what it offers our Guests and Owners.  An action-packed lakeside resort, from paddle boarding to jet skis, an outdoor lido, an indoor pool, whopping complex and even our very own Spiegel tent, an enormous amount to do for children, adults, and even our four-legged friends.

What you will be doing

We need someone who understands that a first-class guest experience is an essential part of their stay at Tattershall Lakes. Here are some of the things you will be doing:

• Meeting and greetings guests with a friendly welcome
• Ensuring team are all looking after our guests
• Cashing up at the end of shifts
• Open up or close down of the facility
• Ensuring restocking at the end of a shift
• Complying with all the legal requirements
• Serving on your own, or within a team
• Replenishing shelves and facing up
• Helping bring in deliveries
• Basic cooking of pastries and bread
• Keeping your area clean, tidy, and well-stocked
• Generally making sure everybody is having a great time

 And who knows what else you may find yourself doing. If you are happy to help even when it is ‘not your job,’ you are our sort of person.

A can-do attitude, attention to detail and excellent people skills are essential. Being available to work evenings and weekends including bank holidays are also essential.

Skills, experience, and qualities you will need

We have high standards! We will train you up, it would be nice if you:

• Have customer service experience and skills
• Relish the fast pace of a busy shop
• Be someone who does things without needing to be asked
• Be a people person; easy to talk to and never happy until your guests are
• Have experience of working in a team

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we will not hold it against you if you don’t).

• Experience in a busy retail environment.
• A good knowledge of retailing and a commercial mindset
• Experience of working in the holiday sector
• Experience managing a team

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!

Want to join our team?

Click HERE. If you are new to our website, we will prompt you to register. If you have already registered, you can simply log in. Then complete your details and send us your best version of you.

Good Luck!

INDLP