Sports & Leisure Team Leader

Sports & Leisure Team Leader - PERMANENT

 Location: Tattershall Lakes - Lincolnshire

Hours of work: 40 hours per week, weekends required

Salary:  £26,054.70

Who are we?

Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK now, our Flagship Resort Tattershall Lakes, is jaw dropping not only in its size but also what it offers our Guests.

We’re looking for a Team Leader who is qualified lifeguard with pool plant experience. We are searching for individuals to demonstrate just the right mix of welcoming our guests in a positive, friendly manner and ensuring compliance with the Health and Safety procedures necessary in the pool environment.

We have a glistening indoor swimming pool accompanied with a sauna and steam room. An indoor children’s splash area complete with a range of exciting water features, jets and a slide. Our refreshing outdoor swimming pools are the place to be on a warm summer’s day, situated next to our largest lake, furnished with sun loungers and equipped with a cascading splash pad. We run a variety of pool related activities both in and outdoors, to offer our guests a range of opportunities to enjoy and explore our magnificent facilities.

What we can offer you

• Pension scheme – Plan for your future.
• Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
• 20% On-park discounts – Enjoy the best of what we offer.
• Team Incentives – Your hard work won’t go unnoticed.
• Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
• Life Insurance – For peace of mind.
• Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
• Holiday Buy Scheme – Flexibility to suit your lifestyle.
• Help @ Hand Scheme – Wellbeing support when you need it.
• Perk Box – Exclusive discounts and benefits.
• Career Development – We believe in nurturing talent and promoting from within.

What you’ll be doing

As a Pool Team Leader within the Sports and Leisure team your role will be to assist in operating the Indoor and Outdoor swimming pools along with the Splash play areas. You will be responsible for the day to day running of these facilities. Your duties will include leading the lifeguard team and working alongside other team leaders to motivate the team, assisting with training, and driving standards high. Health and safety checks will be a regular part of your job ensuring that our facilities are safe, clean and ready for our guests to enjoy.

Working in partnership with the Sports & Leisure Manager, Swimming Pool Manager, Leisure Admin Manager and other team leaders your role will include:

• Actively market and promote the business, continually seeking opportunities to increase sales and improve customer service.
• Effectively supervise, train & motivate all team whilst on duty to ensure the efficient and effective operation of our facilities, whilst maintaining excellent levels of customer care that promote and reflect the image of the park.
• Maintain and develop the highest levels of service & safety within the swimming pool facilities.
• Responsible for the security of facilities, cleanliness and maintenance, plant operation, water quality testing, stock replenishment and ensure the normal operating procedures and the emergency action plan are implemented as required.
• Carry out any other duties specified by Sport and Leisure Management to ensure the effective operation of the Swimming Pools.
• Ensure a high standard of cleanliness is maintained throughout the Swimming Pool environments in accordance with cleaning schedules and standards.
• Monitor and maintain the safety and welfare of customers and staff. Ensure the correct behaviour and use by customers and staff of the facilities.

This is only a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time.  

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need

We’ll provide training, but you must:

• Hold a current valid NPLQ
• Have experience of working in a pool plant
• Work well under pressure
• Have experience leading a team

Desirable:

• Pool Plant Operator (PPO)
• National Pool Lifeguard Trainer Assessor
• National Pool Supervisor Qualification (NPSQ)
• National Pool Management Qualification (NPMQ) 

Want to join our team? Here’s how to apply.

Click HERE If you’re new to our website, we’ll prompt you to register. If you’ve already registered, you can simply log in. Then complete your details and send us your best version of you.

Our Promise to You

At Tattershall Lakes we welcome everyone. We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too.

Good Luck!