People Operations Administrator (Maternity Cover)

Location: Hemel Hempstead, hybrid
Salary: Dependent on experience
Hours: 30 hours per week (4 days a week)

What we need, in a nutshell

We're looking for a People Operations Administrator to help deliver an exceptional People experience across our business.

As a member of the People team, you'll provide essential administrative support throughout the employee lifecycle, ensuring our records, systems, and processes are accurate, compliant, and up to date. You'll be the friendly face behind many of our People processes, helping colleagues and managers receive timely, professional support while maintaining the highest levels of confidentiality and attention to detail.

Who are we?

We're an ambitious bunch with big plans. Over the last 17 years, we've been shaking up the Great British holiday.

With 26 locations across the UK, we're passionate about creating brilliant experiences for both our guests and our teams. From the Cornish coastline to the Scottish Highlands, there's something for everyone.

What you'll be doing

• Providing administrative support across the full employee lifecycle
• Preparing contracts, letters, and employment-related documentation
• Maintaining accurate employee records within our HR systems
• Supporting the production of People reports and management information
• Acting as a first point of contact for general HR and People queries
• Ensuring all employee data is handled confidentially and in line with GDPR requirements
• Supporting compliance with company policies and employment legislation
• Assisting with audits and reporting by maintaining accurate documentation
• Working closely with colleagues across the business to ensure People processes run smoothly
• Identifying opportunities to improve and streamline administrative processes
• Providing accurate and timely information to support People and business decisions

Skills, experience and qualities you'll need

• Previous experience in an administration role
• Strong organisational skills with the ability to manage and prioritise workloads effectively
• Excellent communication skills and the ability to adapt your approach to different stakeholders
• Confidence using IT systems and Microsoft Office applications
• A professional approach with a strong attention to detail
• Ability to handle confidential information with discretion and integrity

Desirable

• Experience within an HR or People Administration role
• Experience using HR systems
• CIPD Level 3 qualification or currently working towards it

It's about your values too

We have a can-do, people-centred ethos and look for individuals who genuinely care about doing the right thing. If you believe in empowering leaders, building capability, and creating positive People experiences while balancing commercial reality, you’ll feel right at home.

What we can offer you

• Bonus scheme
• Life insurance
• Discounts on Away Resorts holidays and on-park perks
• Awards and recognition programmes

Our promise to you

Holiday Heroes come with all sorts of different super-powers and we welcome them all.

We are committed to diversity, inclusion, and equal opportunity. We value the different backgrounds, perspectives, and experiences that allow us to grow and inspire one another. We will never accept discrimination in any form, and we strive to ensure our people experience is as distinctive as our holidays.

Bring your whole self to work, we would not want it any other way.