Recreation & Fitness Team Leader

Location: Tattershall Lakes Country Park, Lincolnshire (LN4 6LR)

Salary: £26,062.40

Job type: Team Leader – Recreation & Fitness

Contract type: Permanent 40hrs

Who are we?

Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park.  With 27 parks and resorts around the UK now, our Flagship Resort Tattershall Lakes, is jaw dropping not only in its size but also what it offers our Guests.

We have a brilliant opportunity for a Team Leader (Recreation & Fitness). We are looking for a dynamic, determined and enthusiastic person to join our holiday heroes.  You will thrive in providing memorable guest experiences and want to be part of developing the Sports & Leisure team in supervising and always ensuring the safety of our guests and to provide the highest standard of customer service to all users of the Sports & Leisure facilities.

What we can offer you

Enjoy some great benefits, including:

• A great working environment - We work hard but have fun along the way
• We can be flexible to offer hours around life commitments wherever possible, talk to us about what you need!
• Competitive salary
• Pension scheme
• Health cash plan
• Up to 50% Discounts on Away Resorts holidays with offers for friends & family to also enjoy.
• 20% On-park discounts
• Monthly Team incentives
• Life Insurance
• Career Development – if you are hungry for more, we have a proven track record in investing into our team members.

So, whether you are looking for the next step in your career, or simply a new challenge, find out more here  http://www.awayresorts.co.uk/

What you’ll be doing

Your role will be to assist in the management of the following Sports & Leisure facilities, which will include the training and support of the Leisure Reception team and the Recreation Team:

• Golf
• Pedalos
• Gym
• Bike Hire
• Play Areas
• Beaches
• Reception Areas
• Retail Stock
• Fishing Pegs

You will be responsible for leading the recreation and leisure reception teams and working alongside other team leaders to motivate the team, assist with training, and drive standards high. Health and safety checks will be a regular part of your job ensuring that our facilities are safe, clean and ready for our guests to enjoy.

Working in partnership with the Sports & Leisure Manager, Leisure Admin Manager and other team leaders you will;

• Actively market and promote the business, continually seeking opportunities to increase sales and improve customer service.
• To effectively supervise, train & motivate all team whilst on duty to ensure the efficient and effective operation of our facilities, whilst maintaining excellent levels of customer care that promote and reflect the image of the park.
• Maintain and develop the highest levels of service & safety within the recreation offering.
• Responsible for the security of facilities, cleanliness and maintenance, stock replenishment and ensure normal operating procedures and emergency action plans are implemented as required.
• Carry out any other duties specified by Sport and Leisure Management to ensure the effective operation of the Sports & Leisure offering, including emergency action plans and procedures
• Monitor and maintain the safety and welfare of guests and staff. Ensure the correct behaviour and use by guests and staff of the facilities.

This is only a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time.

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience, and qualities you’ll need.

There’s plenty of training, but what we require you to already have:

• Great interpersonal skills – you’ll need to be assertive as well as friendly.
• Minimum 2 years in a customer facing environment
• Minimum 1 years’ experience in working in a holiday resort environment
• Experience of Health & Safety in a leisure environment.

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.

Nice to have but not essential.

It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).

• First Aid Qualification
• Bike mechanic / maintenance
• PPO qualification

Want to join our team? Here’s how to apply.

Click HERE If you’re new to our website, we’ll prompt you to register. If you’ve already registered, you can simply log in. Then complete your details and send us your best version of you. That could be a vlog, blog or a Snapchat story; it could be a good old CV. Whatever makes you feel good and tells your story best.

Our Promise to You

At Tattershall Lakes we welcome everyone.  We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds allowing us to grow and inspire each other.   We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique, but our people too!

Good Luck!

#INDHP