Technology Consulting Senior Manager

About Crowe

Crowe is a leading national firm offering audit, tax, advisory, and consulting services with global reach and local expertise. As an independent member of Crowe Global, one of the top 10 accounting networks worldwide, we have access to over 40,000 professionals across 140+ countries and more than 800 offices globally.

Our vision is to be a leader in our chosen markets, creating lasting value for our clients and our people and being a trusted partner in their success.

We are dedicated to driving client success, empowering our people, embracing sustainability, delivering technological change and acting in the public interest.

Role Summary

We are seeking an experienced Senior Manager to lead our Technology Risk Consulting practice. This is a strategic position for an individual who can build and grow a high-performing technology consulting team, drive business development, and deliver exceptional client outcomes in the areas of technology risk, resilience, and operational excellence.

The successful candidate will be a seasoned technology risk professional with extensive experience supporting IT functions through large-scale technology transformations such as cloud migration and application architecture modernisation. You will have a strong background in industry or consulting, with hands-on experience across IT Risk, Assurance, and Advisory roles.

You will play a key role in delivering high-quality consulting services, typically demonstrating expertise in technology transformation assurance and advisory work in the following areas:

• Technology Strategy & Operating Model – assess technology roadmaps and translate them into actionable plans to manage delivery and transformation risks.
• Cloud Transformation – understand cloud architecture design and perform independent risk reviews of cloud migration programs.
• IT Operations – review IT processes and operational improvements using industry frameworks (ITIL, TOGAF, COBIT, etc.).
• IT Security and Resilience – advise on improving technology security risk and resilience to support broader business operations.
• IT Governance and Risk Management – design and implement technology governance and risk management plans, including risk remediation projects, IT assurance, and independent IT attestation services.

Experience in UK Financial Services sector is desired working within the broader Insurance and mid-tier financial services organisations.

Key Objectives and Responsibilities

Key Experience and Attributes

Technical skills

• Proven experience in technology risk consulting either within a professional services environment or industry.
• Strong understanding of IT operations, resilience frameworks, and risk management.
• Led IT Architecture governance and operations reviews using TOGAF framework
• Extensive experience of undertaking IT risk and control reviews, cloud security reviews.
• Led and executed independent IT attestation services – ISAE3402, SOC2, SWIFT CSP audits and PCI DSS audits
• Experience in review of Cloud Platforms – Azure, AWS and GCP. Familiar with Cloud Architecture, Management Groups, Privileged Access, FinOps and Cloud resilience
• Reviewing DevOps lifecycle
• Review of Data Governance and AI in data lakehouse context
• Independent assessment of technology transformation projects – PMO experience, governance and operating model assessment

Familiarity with IT frameworks – COBIT, NIST, Cloud Security Alliance, ITIL etc..

Knowledge of relevant regulations and standards (e.g., ISO 27001, PCIDSS, SWIFT CSP, DORA, FCA/PRA requirements).

Proposition development

• Make a significant contribution to the development and evolution of technology trends, using your knowledge and expertise to act as a subject matter expert and own the development of relevant propositions.
• Develop a detailed understanding of other propositions and how they meet the needs of our clients.
• Detailed understanding of and ability to articulate what differentiates Crowe in the consulting market.

Business development and marketing

• Network, engage and manage relationships effectively with management at clients and potential clients to generate leads.
• Own, manage and deliver client proposals and business development activities.
• Full ownership and delivery of high-quality marketing and brand development initiatives, including thought leadership.

Soft skills – client focus

• Excellent leadership skills with experience in building and scaling teams.
• Experience of or an aptitude for consulting, either gained from working in another professional services consulting firm or in an ‘internal consulting’ role within financial services. This could include experiences at a UK regulator.
• Strong business acumen, with an ability to see the big picture and to think from a client perspective about how to develop innovative, practical and pragmatic solutions that can be executed to make a real difference.

Client delivery

• Take a leading role in the high-quality delivery of client engagements, including ownership and management of the quality of team outputs.
• Manage projects to budget, profitability, time and specification.
• Own and manage relationships with key clients, anticipating clients’ needs to drive opportunities for Crowe.

People

• Role model the behaviours of a High Performing Team (trust, open debate, commitment and performance focus), holding each other accountable by calling out actions and behaviours that are inconsistent with the team’s values and culture.
• Lead, coach and develop effectively our Consulting team.
• Accountable for internal work, adopting a coaching mindset of leading while delivering high quality output (within time allocation, on time and to specification). In the context of a relatively small team, being prepared to “roll your sleeves up” and support and engage in delivery in order to achieve a positive outcome.
• Commercial accountability for team members’ time - demonstrating ability to manage and delegate work.
• Supporting a continuous improvement culture by identifying and delivering on opportunities to improve across the team.

Desirable but not essential skills:

• A range of exposure to financial services sectors
• Experience of additional propositions within our focus areas.
• Experience in business development, including a record of sales or contribution to sales.

Why choose Crowe?

Whatever career you choose, whether in audit, tax, marketing or HR, we can offer you a rewarding and clear career pathway, designed to help you develop your existing talents as well as discovering new ones, positioning you to make a meaningful difference to our ever-growing and varied client base.

At Crowe we foster a collaborative and inclusive culture, and we will encourage, support and guide you on an exciting professional journey of self-discovery.

We value innovation and welcome those committed to making a difference for our clients, communities, and colleagues. With access to expert knowledge, continuous learning, competitive salaries, and flexible benefits, you will have the tools to build a rewarding career.

We are committed to diversity in our teams, equal opportunity and merit-based progression. We promote a healthy working environment with flexible working approach alongside dedicated wellbeing support, helping our people to thrive both professionally and personally.

Following changes to government policy in April 2024, we only accept applications from individuals with an existing, permanent, right to live and work in the UK. 

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