Modern Workplace Engineer

We have exciting growth in our Modern Workplace team. We are looking for Engineers to design, build, and develop modern workplace solutions primarily focused, but not limited to, the Microsoft 365 ecosystem.

Joining our Cloud department this is a permanent full-time role based from our IT Hub in Northampton working from the office at least 2 days per week.

What you’ll be doing

• Design, build, configure, optimise and maintain solutions using Microsoft 365 services (Teams, SharePoint Online, Copilot, PowerApps, OneDrive, Exchange Online, Viva Suite, Defender for Office 365) and related modern workplace technologies.
• Provide subject matter expertise during project meetings, solution design workshops, and technical governance session, translating business requirements into secure, scalable, and supportable M365 solutions.
• Develop and maintain automation scripts i.e. PowerShell, to streamline deployment and administration,
• Support ongoing Modern Workplace operational services, ensuring stability, performance, and continuous improvement.
• Identify opportunities for performance optimisation, monitoring improvements, and operational enhancements.
• Proactively track Microsoft product roadmaps, evaluate upcoming features, and assess business or technical impacts of forthcoming changes.
• Collaborate with Security teams on compliance, audit readiness, DLP, sensitivity labels, insider risk management, and broader governance controls.
• Manage incidents, problems, and service requests in alignment with ITIL practices, ensuring timely resolution and excellent service quality.
• Maintain accurate documentation, including runbooks, architectural diagrams, knowledge articles, and change control records.

What we need from you

• Strong experience with Microsoft 365 services, administration, and operational support.
• Knowledge of Microsoft AI services including Copilot, Agents, and Copilot Studio, with an interest in emerging intelligent workplace capabilities.
• Experience creating and maintaining automation or scripting solutions (e.g., PowerShell).
• Ability to build effective working relationships with stakeholders across the business, ensuring technical decisions are clearly communicated and aligned to operational and strategic objectives.
• Experience contributing to both project delivery and BAU support activities, managing workload effectively and meeting deadlines.
• Advanced troubleshooting capabilities with a proven track record of resolving complex, multi‑layered technical issues.
• High proficiency in analysing, diagnosing, and resolving technical issues in high‑pressure or time‑critical environments.
• Excellent stakeholder engagement and relationship‑building skills, working confidently across technical teams, business units, and third‑party partners.
• Demonstrated ability to identify and implement process improvements, including automation and, optimisation.
• Microsoft certifications (e.g., MS‑700, MS‑102) are advantageous.

What we can offer you:

• Grade 5 role
• Competitive salary and annual company bonus
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday + bank holidays with the option to buy additional days
• Staff Discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events

How to apply

Good luck with your application.  Before you apply, please speak to your manager, so that they are aware of your interest in this role.  Please take note that this advert is a summary of the main duties and responsibilities and may be subject to change.  If you have any questions or need further support or information, please contact the Hiring Manager Chris Dent or Holly Gibbins, Recruitment Advisor.