Manufacturing Systems Analyst

We have a new opportunity for a Manufacturing Systems Analyst to provide expert knowledge of manufacturing hardware, control systems and processes, translating requirements into enterprise solutions and processes improvements; whilst maintaining exceptional levels of systems availability and support.

This is a full time permanent opportunity based onsite 5 days per week from our Runcorn office which is also going through an exciting £100 million factory and warehouse expansion where we will see the site’s size increase by 40%, making it one of the largest cabinet production lines in the world.

What you’ll be doing

• 1st line support of all production control manufacturing Systems and line control OT hardware with co-ordination and ownership of issue through to completion
• Diagnose, troubleshoot, and resolve OT hardware issues, including the installation of replacement components.
• Ensure robust line control OT assets support processes are in place including backups processes and spares
• Help IT teams to deliver successful installation of new assets in line with Engineering project time line.
• Analysis of business requirements and creation of functional specifications; documenting all potential opportunities.
• Work with all internal teams and 3rd party OEM’s in the delivery of support and proactive maintenance, protection and disaster recovery of existing assets.
• Key business contact and subject matter expert for operational manufacturing processes.
• Ensure all work is carried out in line with Howdens’ project methodology.
• Provide out of hours support on a weekly Rota and ensure faults are fixed within system SLA.
• Documentation of processes and systems and hardware i.e. User guides, Disaster recovery documents etc..
• Work closely with continuous improvement and operational teams to R&D potential improvement activities / processes.

What we need from you

• 3 Years or more experience within an IT role, ideally within a manufacturing environment.
• Experienced in troubleshooting and fault fixing OT hardware issues along with the installation and support of new devices.
• Familiar with basic network concepts and different communication protocols
• Good manufacturing process understanding
• Good analytical skills with the ability to translate business requirements into functional specifications.
• Good knowledge and understanding of supply systems.
• Good IT skills Operating systems knowledge, basic database and file manipulation skills.
• Successfully demonstrate delivery of small / medium IT Projects.
• Communicate effectively to colleagues at different levels.
• Ability to be join an oncall rota (1 in 5)

What we can offer you

• Grade 6 role
• Competitive salary and annual company bonus
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday + bank holidays with the option to buy additional days
• Staff Discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events

How to apply

Good luck with your application.  Before you apply, please speak to your manager, so that they are aware of your interest in this role.  Please take note that this advert is a summary of the main duties and responsibilities and may be subject to change.  If you have any questions or need further support or information, please contact the Hiring Manager Chris Dent or Holly Gibbins, Recruitment Advisor.