Associate Director - Rail Operations

We are Network Rail Consulting (NRC)

NRC is the international consultancy arm of Network Rail, the owner of Britain’s railway, one of the largest rail operations in the world.

NRC has been active in the Australian, the Middle East and North American markets since 2013.  We have built a reputation for the successful delivery of consultancy assignments across both government, and private sectors, including passenger and freight owners and operators.  Our ambition is to always achieve consistently excellent levels of client satisfaction.

Our advice covers the full range of the project life cycle, from concept, project development and delivery through to operations and maintenance.

In Australia, Network Rail Consulting has a growing team of rail industry specialists permanently based in New South Wales, Victoria, and Queensland. Whilst our unique selling point is access to Network Rail’s expertise in the UK, we are committed to developing our local workforce through a structured training and development program using Network Rail’s award-winning training capability. This approach ensures that NRC continues to provide our clients with leading edge technical and management advice delivered by a blend of local and British experts.

Our work is driven by our values: passion, agility, collaboration, impartiality.

We offer our people great benefits such as:

• Competitive market rate salaries
• A performance-related pay incentive scheme
• Life Insurance and Total Permanent Disability cover
• Generous annual leave entitlement (25 days per annum)
• Above award Parental Leave program
• Novated car leasing arrangements
• Genuine career development prospects, including the potential to work interstate and overseas
• Further training, learning and development opportunities
• Access to Employee Discount Program via Reward Gateway

NRC supports flexible working practices, and we understand that life balance is an important part of our employees' lives. We offer a wide range of flexible work/life balance options such as hybrid (home/office) working, flexible working hours where appropriate and generous leave entitlements.

About the role:

We currently have an exciting opportunity for an experienced Rail Operations professional to join our growing team based in Brisbane. In this role, you will lead and support client facing projects which could include the technical development and delivery of Railway Operations and Operational Readiness Consulting Services in Queensland including associated strategic transport activities, through state-wide assignments and supporting other states as required.

The successful candidate will have significant railway operations knowledge and demonstrated experience leading operations and maintenance and operational readiness aspects across complex rail projects.

What you will be involved in:

• Act as the Operations technical lead and work alongside operations and maintenance professionals on engagements/projects including accountability for relevant aspects of project delivery and meeting client expectations.
• Develop Concept of Operational (ConOps) Plans; Network Plans, KPI regimes, train crewing, time-table reviews, operating manuals, etc. as part of our Consulting offerings.
• Lead Operations Readiness components of bids and projects ensuring readiness deliverables are produced to a high quality.
• Provide advisory services from a Network Operator perspective to support operational oversight including the delivery of Operational Readiness aspects, ensuring the railways operate efficiently and maximise performance capability, customer experience and capacity.
• Provide advisory services in the development of Operational Strategies, tools, and techniques.
• Draft and develop railway standards and procedures for client organisations.
• Contribute to investment options analysis with regards to timetable options, validating system design requirements, and network planning.
• Cultivate positive relationships with our UK based Operational specialists’ team.
• Be open to work on interstate / international projects with the possibility of travel, as well as within local project offices.

Experience & Qualifications:

Essential

• Significant years of experience in rail operations across multiple areas – including implementing important change in one or more impacted areas (Train Operations, Operational Readiness, Train crewing, rail systems, Stations/Customer Services).
• Railway experience – including knowledge of interface between train and infrastructure.
• Experience of working within Passenger and/or Freight Train Operating Companies.
• Experience in managing Operations processes across a program lifecycle.
• Identify and manage operational risks ensuring the project meets the key operational performance outcomes.
• Strong understanding of operations standards, procedures, training and competencies.
• Proficient in building positive relationships with senior stakeholders and technical subject matter experts.
• Strong IT proficiency – including MS Office applications and developed report writing skills.
• Understanding of working to delivery budgets.
• Team working.

Desirable

• Experience of working in an international market.
• An understanding of Rail Simulation modelling.

Pre-Employment Checks

The successful candidate will be required to undergo pre-employment checks which include a national criminal history check and reference checks.

Sound interesting?

Apply today and our Talent Acquisition team will review your application in due course!

NRC is an Equal Opportunity Employer. We welcome applications from all qualified candidates regardless of age, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.